Once your order is successfully submitted, allow up to 2 to 5 working days for your purchase to be delivered, varying by the delivery option selected. We are dedicated to ensuring quick and efficient delivery.

Please note that the estimated delivery time is an estimate and that the time may vary depending on external factors that wellbe’in and its shipping partner cannot control. These factors may include but are not limited to, extreme weather conditions, technical faults, etc.

Orders valued at Rs 2500 and above get free delivery around the island. For orders below Rs 2500, delivery fees will apply based on the customer’s choice of delivery option, with no minimum purchase requirement.

For direct home delivery, customers have the option to choose between:

  • FedEx: Rs 290
  • Mauritius Post: Rs 230

For retrieval at a Mauritius Post access point :

  • Rs 60

In case of a change of mind by the client or an error in the order by the client, return costs are borne by the client. The return of products is limited to 6 months before the expiration date of said products. Wellbe’in reserves the right to refuse a return of products arising from promotional offers.

At present, we are focused on catering to the local market in Mauritius and do not offer international shipping options. Our aim is to provide our customers within Mauritius with the best possible service and selection of products. We are continuously exploring ways to expand our reach and may consider international shipping in the future. Please stay connected with us for updates and thank you for your interest in our products.

For your purchases, you can securely use VISA and Mastercard, as well as Juice for payments. Our payment system is 100% secured by MIPS, ensuring safe transactions.

We are proud to collaborate with partners who are recognized for their commitment to quality and safety, as evidenced by their certifications. Silicium’s laboratory in Barcelona is authorized by the European Medicines Agency (EMA) to manufacture drugs for the EU, complying with Good Manufacturing Practices (GMP) and holding ISO certifications along with recognition from the European Food Safety Authority (EFSA).

Mavella Superfoods ensures the safety and processing of their products in a facility that meets HACCP and ISO9001 standards, and is accredited by Australian Certified Organic (ACO), ensuring compliance with rigorous organic standards and Australian quarantine requirements.